Insurance Adjusters Are Not on Your Side

Insurance Adjusters Are Not on Your Side

When you have been injured in a car accident, it is important to remember that insurance claims adjusters are not on your side. The adjuster is not your friend and is actively working against you to minimize the amount of money you receive. Working with an attorney can help you to avoid falling into the traps laid by insurance companies. Schedule a free consultation with Attorney Beverly R. Caruthers before agreeing to speak with an insurance adjuster.

Understand the Insurance Adjuster’s Motivation

When an insurance policy covers an incident, and a claim is filed, an “adjuster” (an employee of the insurance company) is assigned to investigate what happened and to figure out how much the claim is worth. It’s important to remember that the adjuster works for the insurance company, not for you. The adjuster’s focus is always on keeping any payout as low as possible so the insurance company is more profitable.

While insurance adjusters want to pay out as little as possible, they also want to avoid a personal injury lawsuit. If a case does not settle outside of court, and the lawsuit makes it all the way to trial, the judge or jury will make a decision on who is at fault (“liable”), whether compensation (“damages”) is appropriate, and if so, how much. This is risky territory for an insurance company, as a damages award can end up being very high if the jury is sympathetic to the plaintiff. Legal fees and other costs associated with a trial can also add up quickly—expenses that don’t help the insurance company’s bottom line.

The insurance adjuster, then, generally has the job of getting the claimant to accept the lowest settlement offer possible, without filing a lawsuit.

How an Insurance Adjuster Decides on an Offer

In personal injury cases, insurance adjusters usually consider the same factors that juries would look at in deciding what the claim is worth. These factors include:

  • actual expenses (i.e. medical bills) incurred, and those that will be incurred in the future
  • lost income or lost ability to make a living
  • “pain and suffering”, and
  • other negative effects of the claimant’s injuries.

Some of these damages (those for actual expenses and lost income) are fairly easy to determine. Losses like “pain and suffering”, on the other hand, are much more subjective. Learn more about “pain and suffering” in a personal injury case.

Insurance adjusters also consider two other key factors: policy limits and the strength of the plaintiff’s case.

The policy limits.

An insurance company is never going to pay more than the maximum amount of the insurance policy. For example, if the at-fault driver carried $50,000 in liability insurance, the maximum the insurance company will ever pay out in connection with the accident is $50,000. If your damages exceed the at-fault person’s coverage limits, you’ll need to collect the difference directly from them.

The strength of the plaintiff’s case.

If the plaintiff has a really solid case (like a medical malpractice claim where a doctor left a surgical instrument inside the plaintiff) then the insurer is more likely to offer a larger settlement, because a plaintiff’s victory in court will be almost certain. If a plaintiff’s case is fairly weak, then the insurer is likely to offer much less, since the claimant is likely to go to court and get nothing.

Dealing With an Insurance Company

Once you have an understanding of how insurance companies work and the motivation of the insurance adjuster is, you can use that information to your advantage to negotiate the best personal injury settlement possible. There are a few key things to consider.

Think about hiring a lawyer.

This lets the insurance company know that you take your rights seriously and will be filing a lawsuit if you aren’t given a fair settlement. Your lawyer also knows how to determine what your specific case should settle for and can use her expertise to get you the best outcome. Learn more about hiring a personal injury lawyer.

Make sure you have clear evidence of fault and of the extent of your injuries.

Photographs, journals, medical records, and itemized statements of all bills paid and work lost are all essential to maximizing your recovery.

Consider sending a demand letter.

This is a letter in which you spell out your side of the underlying incident and state what you will accept in order to settle the case. If you send a personal injury demand letter, negotiations with the insurance adjuster can begin at a number you believe is fair, not a number the insurance adjuster finds appropriate. Learn more about when the adjuster must respond to your personal injury demand letter.

Spanish Speaking Car Accident Lawyer in Houston, Texas

Spanish-speaking individuals can have a more difficult time seeking justice in their personal injury cases due to language barriers. This causes them to not take action against those who have left them with financial devastation and physical trauma. At the Law Office of Beverly R. Caruthers, our team refuses to let a language barrier affect your right to justice and compensation. If you or someone you love has been injured in an accident and is in need of Spanish-speaking legal advice, our team is here for you.

Personal Injury Lawyer in Houston, Texas

If you or someone you love has been involved in a car accident and suffered an injury, experienced loss of income, or are unable to work due to a car accident, you can benefit from the services of a Houston car accident expert in your personal injury case. Whether you missed work due to an injury or due to not having access to a vehicle, Attorney Beverly R. Caruthers can help you!

Caruthers Law Firm
Address: 4141 Southwest Fwy, Suite 400
Houston, TX 77027
(713) 526-9557
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In the aftermath of an accident that leaves you or a loved one injured, it is crucial to know where to turn for support and justice. The Caruthers Law Firm stands as a beacon of unwavering commitment to the cause of pursuing justice for injury victims. With a track record that speaks volumes about our dedication to excellence and passion for our clients, we have garnered recognition throughout the Houston area as a trusted name in the legal community. When you or a family member suffers an injury due to the negligence of another, the need for an attorney who is not just competent but also recognized for their excellence becomes paramount. The Houston personal injury attorney at The Caruthers Law Firm fits that bill precisely. We have earned accolades and trust from our clients because we don not just handle cases; we champion causes. Our cases frequently involve traumatic, life-altering events, such as the loss of a loved one, and our relentless pursuit of justice ensures our clients receive the compensation necessary to secure their financial future. Our dedicated efforts have successfully secured over $50 million in settlements for our clients, and our commitment to excellence has brought us national recognition, particularly in fields like birth injury law. Whether your life has been upended by a tragic accident or the negligence of another party, you can confide in Caruthers Law Firm to handle your case with the utmost skill, dedication, and compassion in your time of need. Every case we undertake is treated with the gravity and importance it deserves, and we strive to provide the best possible representation to our clients. At Caruthers Law Firm, our attorneys boast an impressive array of knowledge and expertise in various practice areas, including personal injury, criminal defense, wrongful death, and more. We fully acknowledge that each case is unique, and we value the individual concerns and needs of our clients. This understanding leads us to craft tailored legal strategies that address each case is distinctive challenges. When you choose Caruthers Law Firm as your legal representation, you can expect a high degree of professionalism, unwavering integrity, and an unparalleled commitment from the beginning of your case to its conclusion. We are not just lawyers; we are advocates for your rights, dedicated to securing the justice you deserve.

For over three decades, Beverly R. Caruthers has been on an unwavering mission to provide her clients with top-notch, tenacious, and compassionate legal services and representation. Attorney Beverly R. Caruthers has not only amassed extensive experience but has also consistently delivered high-quality legal assistance to those who have sought her counsel. Her journey to legal expertise began with academic distinction, having graduated Cum Laude with a Bachelor of Arts from Tougaloo College, followed by the acquisition of her Juris Doctor from Thurgood Marshall School of Law at Texas Southern University. With a primary focus on Personal Injury, Criminal Law, and Business Law, Attorney Beverly R. Caruthers has honed her legal acumen in these pivotal areas. Complementing her knowledge and skills, The Law Office of Beverly R. Caruthers is fortified by a collaborative team of seasoned and highly qualified attorneys. Together, they work tirelessly to achieve the best possible outcomes for each and every client they serve. In the Caruthers family, the pursuit of legal excellence seems to be a cherished tradition. Briona Caruthers, following in the footsteps of her older brother and colleague, hails from Missouri City, Texas, where she graduated from Elkins High School in 2015. Venturing outside her hometown, she spent four years at Hofstra University in New York, where she diligently earned her Bachelor Degree in Legal Studies in Business in 2019. After her academic journey in New York, she returned to her roots in Houston, Texas. There, she attended the same illustrious institution where her mother, Beverly R. Caruthers, and her brothers, Eddie and Parker Caruthers, had studied—the Thurgood Marshall School of Law at Texas Southern University. In 2022, Briona graduated Cum Laude from TSU, thereby continuing the family legacy. Beyond her legal pursuits, Briona finds solace in retail therapy and enjoys exploring the world through her travels when she is not in the office, fervently advocating for her clients rights. Parker Caruthers, another member of the Caruthers family, was born and raised in Missouri City, Texas, where he completed his high school education at Clements High School in 2012. His educational journey took him to Texas Southern University in Houston, Texas, where he earned a Bachelor’s Degree in Marketing in 2017. Parker commitment to legal studies led him to the Thurgood Marshall School of Law at TSU, from where he graduated in 2021. During his time in law school, Parker legal prowess shone through as he secured victory in the Helen Dawn Williams Mock Trial competition, all while gaining valuable experience through internships at the Harris County District Attorney’s Office. Opting to take a different path by not pursuing prosecution, Parker joined Caruthers Law Firm in 2021. Beyond the legal realm, Parker passions extend to sports fandom and his role as a proud dog owner. At the Caruthers Law Firm, we take a refreshingly transparent and candid approach when assessing our potential clients circumstances. We believe in clear, honest, and direct communication, leaving aside the legal jargon to speak in terms that our clients can readily understand. Each client is treated as a unique individual, receiving personalized and attentive care throughout their legal journey with us.

We are immensely grateful to each and every individual who wholeheartedly contributed to the success of "The Christmas Toy Drive and Giveaway" and "The Back to School Giveaway" right here in the vibrant city of Houston. Your support has made a profound difference in the lives of countless local children, and it is a testament to the incredible community spirit that defines our city. At The Caruthers Law Firm, we take great pride in being active sponsors of these important initiatives, which focus on providing crucial resources to Houstons youth. Some of the recipients come from families struggling with limited income, making it challenging for them to provide the necessary school supplies for their children. For others, the prospect of a joyous Christmas was a distant dream due to a lack of toys. In these circumstances, we aimed to make a meaningful and positive impact on these children and their families. It is through the unwavering support and dedication of our local community that we were able to realize this vision. We encourage you to consider joining us in this noble cause and be a part of the change in the lives of Houston families. Your involvement can take various forms, whether through donating items, contributing funds, or taking the initiative to organize a collection drive within your organization, church, club, or local community. Your support will undoubtedly go a long way in touching the lives of those in need, ensuring that every child in our city can look forward to a brighter future. By working together, we not only provide essential items but also instill a sense of hope, compassion, and generosity within our beloved Houston community. Together, we can create a stronger, more caring, and inclusive community, one that continues to uplift and empower those who need it most. Thank you for being a part of this vital mission.

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